10% PERMANENT DISCOUNT
 LOWEST PRICE GUARANTEE
 FREE SHIPPING ABOVE $150

ZFI-Inc Shipping Policy for Products Shipping from Israel:

Below you will find the three main shipping methods: Israel Post, Eco Post, and EMS.

Israel Post

Policies 1
  • Traceable: Tracking number starts with RR and ends with IL, for example, RRxxxxxxxxxIL
  • The most economicalmethod we offer
  • It can be used to ship worldwide
  • The package weight limitation is 2KG
  • It takes up to 20 business daysto arrive at your door

Eco Post

Policies 2
  • Traceable: Tracking number starts with LX and ends with IL, for example, LXxxxxxxxxxIL
  • It is faster and more reliable than Israel Post
  • The package weight limitation is 2KG
  • It takes 7-21 business daysto arrive at your door

Eco Post is available in the following countries:

Australia, Austria, Italy, Ireland, United States, Belgium, Brazil, United Kingdom, Germany, Denmark, Netherlands, Hong Kong, Norway, Spain, Poland, Portugal, Finland, France, Canada, Switzerland, Sweden, Greece, Japan, South Korea, Thailand.

EMS

Policies 3
  • Traceable: Tracking number starts with EE and ends with IL, for example, EExxxxxxxxxIL
  • It can be used to ship worldwide
  • The package weight limitation: 20KG
  • The most reliable shipping method we offer
  • It takes 4-7 business daysto arrive at your door

A Few Notes About Shipping:

  • Most orders ship from our central warehouse in Israel. Other orders may ship from our US warehouse for US purchases only.
  • The shipment includes packaging, shipping, and insurance costs.
  • We combine shipping for multiple-item orders.
  • You get the tracking number for each order.
  • The tracking number is sent directly to your email address after we ship the order with a link to trace it.

You can track your orders through: https://www.17track.net/

ZFI-Inc shipping policy for products shipped from the US—affects only products that are noted as being sent from the US:

Below you will find the shipping methods we use based on the cost, product’s weight, and shipping speed to your address.

Most orders ship from our Kentucky warehouse but can ship from one of our dealers/partners’ warehouses to provide faster service and increased stock availability.

For large orders:

USPS Priority: 1-3 business days

Policies 4

 

UPS Ground: 1-5 business days

Special Sales & Coupons Policy 1

For small orders:

FedEx SmartPost: 2-7 business days.

UPS Mail Innovations: UPS Mail Innovations inducts the package into the U.S. Postal Service within 48 hours of processing. USPS will then deliver the package in 3-5 days on average.

ZFI-Inc Return Policy:

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund with the following conditions

  • The return request must be made in less than 30 days of receiving the order by opening a return inquiry through the Contact Us
  • The products and its packaging must be in perfect condition. If you’re not sure about the condition, send us a photo of the order.
  • The customer is responsible for returning the order. The return address will be provided by mail. Taking into consideration the customer’s location, we will furnish the closest warehouse location.
  • The customer will be able to exchange his order for another product or request a refund:
    • ZFI-Inc will ship the exchanged product free of charge.
    • If the customer requests a refund, the refund will be given by the same method as the original payment. For example, if the customer paid with PayPal, he would receive a refund through PayPal. If he paid via credit card, he would receive the refund directly to his credit card. Please note that credit card refunds may take up to 7 business days to be processed by the credit card company.
  • If the customer received an incorrect product or a malfunctioning product, ZFI-Inc would take on the expenses of returning the order and exchanging it.

There are no further restrictions on returns. The customer can return any ZFI-Inc purchased product.

Cancellation Policy:

  • If you make a cancellation request within six hours of payment, send us a cancellation request through the Contact Us
  • You can cancel backorder items before the product ships by sending us a cancellation request through the Contact Us
  • If your order has already been shipped, leave us a message through the Contact Us page and refuse the package when you are notified about it. After the tracking information shows that the package is rerouted back to us, we will refund your payment.
  • Cancellation will not incur a restocking fee from the customer side.
  • If the customer wishes to return a product he already received, he should follow the return policy
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